- Home
- Departments
- Administration
- Utility Billing & Customer Service
Create a Website Account - Manage notification subscriptions, save form progress and more.
The Utility Billing & Customer Service division of the Administration Department includes a administrative supervisor/officer manager and two administration assistants/customer service representatives and is overseen by the City Administrator but works in conjunction with the Utilities Department.
The division handles all billing for water, sewer, recycling/solid waster and stormwater. The rates are set by City Council.
For more information about the rates, click here.
Utility Billing & Customer Services
101 W 4th St S
Newton, IA 50208
Office Hours
Monday - Friday
7:30 a.m. - 4:30 p.m.
Ph: 641-792-2003
Email Customer Service